Frequently Asked Questions

Yes – World Cup Info operates under a Curacao eGaming licence and is required to follow the regulator’s player‑protection and anti‑money‑laundering rules. The licence number is displayed in the site footer, and the platform undergoes periodic independent audits of its games and financial transactions.

New accounts must submit a clear copy of a government‑issued photo ID (passport, driver’s licence or national ID), a recent proof of address (utility bill or bank statement dated within three months) and, if requested, a selfie matching the ID. Verification is usually completed within 48 hours.

World Cup Info accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, direct bank transfer and the cryptocurrencies BTC, ETH and USDT. Deposits are instant; e‑wallet withdrawals are processed within 24 hours, card and bank transfers take 3‑5 business days, and crypto withdrawals are credited after one network confirmation.

The welcome offer is a 100 % match up to $200 with a 35× playthrough on the bonus amount only. You have 30 days from the date you claim the bonus to meet the requirement; any balance remaining after this period is forfeited.

Bets are settled after the official match result is confirmed by the governing body. For most markets, winnings are credited within 15 minutes of the final whistle; markets that depend on external data (e.g., player statistics) may take up to one hour.

Log in, go to ‘Responsible Gambling’ in your account settings, choose a daily, weekly or monthly deposit cap, or select self‑exclusion for a minimum of 24 hours up to an indefinite period. Limits take effect immediately; self‑exclusion cannot be undone until the chosen period expires.